Terms of Service - Terms & Conditions
PLEASE Read Terms,Refund Policy & FAQ before buy anything
BEFORE YOU BUY ANYTHING YOU MUST AGREE WITH FOLLOWING RULES:
You must read very carefully Product Details and Editorial Reviews and completely you understand what is the product who you will buy.If you see a similar product from another seller do not assume that it will just be the same as what we sell.Many of the same products can exist in different versions.Must always see description of our products.
ABOUT ORDERS
Each customer is responsible for any product and for any quantity he orders. We do not take any responsibility for any double or multiple orders that are made by mistake for any reason.We do not take any responsibility for any malfunction or sticking of the website that may occur during the ordering of products that may be due to various reasons. We declare ourselves incompetent and we are not responsible for any malfunction of the website ecrater.The responsibility for the smooth operation of the website, the orders, the security of the transactions lies exclusively with the managers of the ecrater page and the payment companies that cooperate.(PayPal, etc)
If you ordered double by mistake we can refund your second order,but there is a small refunded fee (about 2-3$) by all payment processors like PayPal-Stripe etc This fee must charged to the customers because we are not responsible for any orders done by mistaken or anything else reasons.If you will order several times the same product by mistake,you must contact us as soon as possible within 12-24 hours max to we can cancel your order.
ABOUT PAYMENTS
*ACCEPTED PAYMENT METHODS:PayPal (Supported:Credit Cards-Bank Payments etc) We are a verified trusted level sellers
*Our products are Non-Negotiable please don't send any offer request
All sales are final and once we ship the product you ordered we do not accept returns due to a change of mind.
About digital delivery download Shipping
All products who characterized as digital downloads etc shipped and delivered to your email ONLY as digital files.ATTENTION:WE DON'T SEND ANY PHYSICAL MEDIA DISC (CD-DVD) AT YOUR HOME ADDRESS.You must accept the email who we send to you as proof of shipping.We reserve the right to use the capture images from the email we send to you as proof of shipment, as well as to send it to any of the dealers involved with this transaction,if request us proof of shipment of the product.(for example PayPal) Your email must can active always and can accept emails from all email providers without any restrictions.We take no responsibility and we do not accept any compensation request, if your email has any technical problems or for any reason is temporarily disabled and does not accept new messages
About Pc Software and Android Apps & Games Refurbished Perpetual Licenses
Important considerations
Updates and support: A perpetual license grants the right to use a specific version of the software forever, but updates, security patches, and technical support are typically not included and require a separate, ongoing maintenance contract.
Please note that all information on this page applies only to the European Economic Area (member states of EU and EFTA).
What does the law say about selling used software?
The situation regarding the legal background of used software has been developing gradually over a long time. It eventually resulted in a very clear decision by the Court of Justice of the European Union (CJEU) in 2012 which confirmed it is legal to sell previously owned software.
The CJEU judgement in Case C-128/11 UsedSoft GmbH v Oracle International Corp. says that “An author of software cannot oppose the resale of his ‘used’ licences allowing the use of his programs downloaded from the internet. The exclusive right of distribution of a copy of a computer program covered by such a licence is exhausted on its first sale.”
This means that the sale of “used” and redundant software products is legal. This judgement created a safe, legal framework for the whole European Union ensuring a fair and healthy competition on the European market.
The judgement also states that:
Perpetual software can be traded freely = the ownership right can be transferred from one acquirer to another.
The distribution rights of the producer are exhausted upon the first sale of the software. Customers who bought a computer program on a free market are entitled to use the purchased software and then sell it further (for example to a software broker such as Forscope) provided that they uninstall it and no longer use it.
Even if the resale of software is specifically forbidden by a license agreement between the manufacturer (= the copyright holder) and the first acquirer, the manufacturer cannot oppose the resale of that copy. The license agreement is subject to the European law and points which are in conflict with the European law are void.
There is no difference between the manners of distribution. Software can be distributed by a physical carrier (e.g. CD, DVD) or online (= digitally). The copyright holder cannot demand remuneration for further resale of the software copy because the appropriate remuneration was obtained during the first sale.
Please make sure that there are corresponding legal decisions in the country you are in, which allow the purchase of these products and services. Otherwise, we do not recommend that you proceed with the purchase of these products.
Refurbished perpetual license software is legal?
Yes,refurbished perpetual license software is legal, especially within the European Economic Area (EEA), as long as specific conditions are met, primarily stemming from a key court ruling. These conditions include the license being originally sold in the EEA, the first buyer paying a one-time fee for indefinite use, and the previous owner permanently and legally rendering all their copies of the software unusable before the sale.
ABOUT PHYSICAL MEDIA PRODUCTS CD-DVD
We dont sell copies of original officials cds.All Discs are tested and played on all machines that support the Compact Disc Digital Audio standard.All discs come in paper or plastic sheaths
attention:
Some disc(s) not official release from record company who works with this artist.*In some live records CD,not have high fidelity audio like a cd recording in studios).Your machine must can be played cd-cdr compact disc digital audio
About Copyright:
We have all the necessary rights to sell these Discs.All CDs that we have is original and authentic and not released on any other record companies.We never sell copied discs.
Some of our products can be characterized as promo and authorised bootleg versions limited editions.This type of cd has some peculiarities in the license sales from country to country.In some countries prohibit the sale and in some other sub permitted under certain conditions.We have all the necessary rights to sell these Discs,But the use and purchase of these discs are the sole responsibility of the purchaser and shall be in accordance with the laws in force in the State that stays
ABOUT SHIPPING
*We ship with elta greek postal service (International Priority Mail)ATTENTION:tracking no not available with this shipping method.We choose this shipping method because of the low cost.
*We will ship within 3-5 business days after we receive a clear payment
*Estimated Delivery Times - varies by location.(apply from the date of shipping)Europe:5-10 business days,U.S.A and worldwide:10-20 business days.Delivery time is indicative and depends on many factors.Below by exceptional circumstances (such as natural disasters strikes etc.) the delivery time may be extended.Each buyer will have to accept as proof of shipping any photograph containing the envelope with the stamps and the buyer's address will be indicated.Αs proof of shipping can also be considered the standard tracking code (tracking ΝΟ) of the parcel that we send by email to each buyer after the successful purchase of a product and can track the course of the parcel through the specific website that we will send him
If not receipt the Product until the expected date observe the following
The envelope with discs been shipped to the address you registered on via simple mail shipping.please check your mailbox.if you don't have a postal box or if the postman leaves the letters out of your postal box is possible that the discs was received by a neighbor or some passerby.PLEASE ASK their nearest neighbors if they know something about the folder.also check your registered address if has any errors.also you can ask the nearest Post Office if someone came envelope for you.All DISCS are shipped from GREECE in special white or yellow folder.(usually on a white)please check all the
above.if you don't receive within 7 business days contact us again.
PLEASE GIVE SPECIFIC ATTENTION TO THAT:
a)to be prominence's address
b)in Bell and the mailbox show your full name
IMPORTANT ABOUT SHIPPING ADDRESS
We will ship your order at the address who you registered Ecrater and PayPal account. or the new address who you will indicated, if you moved to a new home address.Please make sure that this address can receive medium/large folders without problems.If your address is different from that below please contact us as soon as possible and update your details in PayPal and Ecrater.
ATTENTION:When the parcel goes to postal offices we cant change the shipping destination
We should only ship to certified residential addresses stated in the PayPal - ecrater.We cannot guarantee the guaranteed delivery of the product to any other address that does not belong to the buyer.We can ship to a different address only at the buyer's risk.Only In this case, we will have no responsibility if the parcel is lost.
Our products are addressed to those who want to buy the product for personal use only. public listening in shops and public spaces may not be allowed in some areas. Due to the special nature of promo discs, the possession of these discs may not be allowed in some areas by djs.The use of these discs for any other use outside of personal use is done with your responsibility
All sales are final and once we ship the product you ordered we do not accept returns due to a change of mind. Also if you give it somewhere as a gift and they do not accept it for any reason, there is no right of return. You will have to keep the product for yourself.
PROBLEMS AND SOLUTIONS ABOUT SHIPPING
To characterize this shipment as delayed please make sure to the Estimated Delivery Deadline for your Region is expired.Estimated Delivery Times - varies by location.(apply from the date of shipping) *Europe:15-30 business days U.S.A and Other Countries:20-40 business days.Attention Due to some special emergency conditions in many areas,due to the new corona virus COVID-19 but also due to the increased volume of packages moving through this period,there may be some minor delays in delivering parcels and envelopes.We would like to ask you for your understanding of such this possibility.We would like to inform you that your order is secured and guaranteed as we undertake any compensation if it proves lost or not delivered.
The responsibility for the delay of the parcels is ours if it exceeds the maximum time required for the packing and delivery of the parcel to the carrier. this time can range from 3 to 10 working days from the day we receive a payment for the order.Α delivery to the carrier of our area beyond 10 working days is considered a delay due to our fault
ATTENTION if one of the following reasons occurs in any country or region where the parcel travels, we are not responsible for any delay of the parcel:
Delays due to reasons of force majeure circumstances due to emergency conditions such as: restricting the movement of citizens and vehicles,health reasons and pandemics like covid-19, strikes, natural disasters, destruction or theft of goods, exceptional weather conditions, any other cause that may impede the smooth delivery of the parcels
REFUND POLICY
All Discs are tested and played on all machines that support the Compact Disc Digital Audio standard.All discs packaged and placed in protected folder.However, if you pick up a damaged disc you must notify us within 3 days.Returns and refunds accepted if the disk you delivered damaged or scratched and you can not play.In these cases we send you an identical product, or if not available you are refunded your money back.Whatever the case may ask you to send back the item back exactly in the situation that the receipt.The product should be to pack using protective means suitable for fragile products
Attention compensation is given only for the sheer value of the product.For postage and packing are not given any compensation.Ιn case of refund, the Buyer assumes the cost of shipping and handling
All sales are final and we shall have no liability if for any other reason you choose not to keep the product(s)
You will have to accept that for any problem that may arise the maximum possible compensation you can claim is a partial or full refund of your money.Ιf for any reason you receive a partial or total compensation (as the case may be) you should immediately undo all the actions you have taken in connection with this case such as closing a dispute case and removing any negative comments or scores
Ιf for solving a problem, we offer you as compensation a partial refund of your money, if you do not accept it you should reply to us as soon as possible. If you do not reply us within a reasonable time within 12-24 hours we will automatically consider that you accept this compensation as the only means of resolving the dispute or problem you have reported to us.Your compensation will be paid as soon as possible when any dispute or negative comments and ratings are settled.
Summary Quotes Of Term Of Sales and Refund Policy
For any problem or issue may exist or if you are not happy with our product and services please feel free to contact us.We resolve any issue that can be exist within a few hours and we guarantee your full satisfaction with our product and services. According with PayPal and international rules for any problem can be exist you must contact the sellers first before do any other actions.For any request,please give us 1-3 business days to we can serve you.We are not on working 24h/day
The delivered product is guaranteed to be exactly as described and in working condition, if your delivered product is not as described or not in working condition, email us within 48 hours of delivery. In this case we can send you another similar product or if this is not available we can process to a refund.You must choose the solution do you prefer within 48 hours.After this period of time we have the right to decide on our own a way to resolve the issue you mentioned to us (replacement of products or refund of money).You must agree to these solutions are finals and will not have any other further demands from us and you will not take any further actions that could be characterized as negative for our company.(such as posting negative comments, etc.) Also all the actions you have taken until now you must agree to that must undone-removed because the problem was resolved.
Once receiving your order there are absolutely no possibility for refunds for the following reasons: We will not refund the buyer because they’ve changed their mind after receiving the product, because they’ve accidentally bought the wrong product, or because they found the product cheaper somewhere else.Also we can't absolutely no refund for any incompatibility issues exist and if your machine has not meet the minimum requirements to run this MEDIA DISC.
Buying this product you must agree 100% on the terms of sale as well as the other rules regarding this product. Attention:Any charge back card or PayPal dispute done without contact us first to find a solution,It is illegal and prosecuted by international laws.Please do not make a complaint to any other party without having informed us of your claims first.
If you do illegal action like as (charge back dispute request, negative rating etc) we will assume that you are doing it with a possible deception in order to harm the interests of our company.In this case, we will report you for scam attempt and address directly to the legal department of our company and we will initiate legal proceedings against you for defamation of the company, spreading false news, attempting to damage our company etc
PLEASE DO NOT PURCHASE IF NO does not fully agree with the above terms
Terms and Offers can be changed or renewed without warning
DMCA
We would like to inform you that we are not manufacturing and packaging the products we sold.We are simply re-sellers who work with top trustful suppliers all over the world.We often check the products we market to ensure maximum quality, reliability and authenticity.We never sell products that are considered illegal like as copy of original,replica or fakes products.Nonetheless if you find any copyrighted or fake material, please send us your DMCA complaint request and if approved we will remove it immediately.Please give us 3 business days to process your any request.We accept only branded complaints
Please do not make a complaint to any other party without having informed us of your claims first.If this happens, we will assume that you are doing it with a possible deception in order to harm the interests of our company.In this case, we will address directly to the legal department of our company and we will initiate legal proceedings against you for defamation of the company, spreading false news, attempting to damage our company etc